Immediate Emergency Services

Life-Threatening Emergencies

Call 911 immediately for:

  • Medical emergencies
  • Fire or safety hazards
  • Police assistance needed
  • Any life-threatening situation

Crisis Support

National Suicide & Crisis Lifeline

Kentucky-Specific Emergency Resources

Disability Rights and Advocacy

Kentucky Protection & Advocacy

  • Phone: 1-800-372-2988
  • Local: (502) 564-2967
  • Website: kypa.net
  • Services: Legal advocacy for individuals with disabilities

Disability Rights Kentucky

  • Phone: (502) 564-2967
  • Email: info@droky.org
  • Services: Civil rights protection and advocacy

Child Protection Services

Kentucky Child Abuse Hotline

  • Phone: 1-877-597-2331
  • Available: 24/7
  • Services: Report child abuse or neglect

Regional Emergency Resources

Louisville Area Emergency Services

Norton Children’s Hospital Emergency Department

  • Address: 231 E Chestnut St, Louisville, KY 40202
  • Phone: (502) 629-6000
  • Specialties: Pediatric emergency care

University of Louisville Hospital

  • Address: 530 S Jackson St, Louisville, KY 40202
  • Phone: (502) 562-3000
  • Services: Adult emergency services

Mental Health Crisis

Seven Counties Services Crisis Line

  • Phone: (502) 589-4313
  • Available: 24/7
  • Services: Mental health crisis intervention

KY REACH Crisis Line

  • Phone: 1-800-928-8000
  • Services: Crisis support for individuals with intellectual disabilities

Specialized Emergency Resources

Autism-Specific Emergency Support

Autism Society Crisis Line

  • Phone: 1-800-3-AUTISM (1-800-328-8476)
  • Services: Crisis support for autism-related emergencies

Poison Control

National Poison Control Center

  • Phone: 1-800-222-1222
  • Available: 24/7
  • Services: Poison emergency assistance

Transportation Emergencies

TARC (Transit Authority of River City)

  • Phone: (502) 585-1234
  • Services: Public transportation assistance

OCSNC Emergency Support

Under Development - OCSNC emergency support services are not yet operational.

For immediate emergencies, use the contacts listed above.

Emergency Preparedness

Create an Emergency Plan

  • Medical Information: Keep current medical information accessible
  • Medication List: Maintain updated medication lists
  • Emergency Contacts: List all important phone numbers
  • Special Needs: Document specific care requirements
  • Communication Plan: Prepare communication aids if needed

Emergency Kit Essentials

  • Medications (7-day supply minimum)
  • Medical equipment and supplies
  • Important documents (copies)
  • Emergency contact information
  • Comfort items for individuals with special needs
  • Communication devices or aids

School Emergency Plans

  • Review IEP/504 plan emergency procedures
  • Ensure school has current emergency contacts
  • Discuss special accommodations needed during emergencies
  • Practice emergency procedures with your child

After an Emergency

Follow-Up Support

  • Medical follow-up care
  • Counseling or therapy services
  • Educational plan adjustments
  • Community resource connections

Crisis Recovery

  • Contact local service providers for post-crisis services
  • Connect with community support groups
  • Contact social services for financial assistance if needed
  • Advocate for appropriate follow-up care

Important Notes

Keep This Information Accessible

  • Post emergency numbers in visible locations
  • Store information in multiple formats
  • Ensure all caregivers have access to emergency contacts
  • Update information regularly

Practice Emergency Procedures

  • Review emergency plans with all family members
  • Practice communication during stressful situations
  • Familiarize yourself with local emergency procedures
  • Know the fastest routes to emergency services

Remember: In a true emergency, call 911 first. These resources are designed to supplement, not replace, emergency services.

This list contains factual emergency contact information. Verify numbers before emergencies occur.